1. Introduction

Our website prioritizes the protection of all forms of data held by the company in compliance with relevant laws. This Privacy Policy ("Policy") outlines the details of data collection, usage/processing, and storage specific to website users.

Our website emphasizes transparency in business operations and services provided to members or website users as data owners ("Users"). This Privacy Policy applies to the data collected and stored by the website, explaining the types, purposes, and procedures for processing and storing data such as IP addresses, cookies, and/or personal information provided by Users during registration and usage.

Users are required to read and acknowledge this policy in its entirety before providing any data to the website. By using the website, registering for services, or participating in other activities, Users are deemed to have explicitly or implicitly consented to the collection, usage, and storage of their data as outlined in this Policy.

"Personal Data" refers to information about an individual, whether true or not, that can identify that individual directly or indirectly. Examples include name, identification number, and contact information, but not information about deceased persons.

If Users have questions or concerns regarding the implementation of this Privacy Policy or any issues related to their data, they may contact us via email at contact@webfaster.online.

Our website has established this Privacy Policy to protect the personal information of all users accessing the website.

2. Personal Data We Collect

2.1 Data Collection

We collect information directly related to Users or their devices only with their explicit or implicit consent via:

The website
User devices (computers, tablets, or mobile phones)

2.2 Types of Data

From the sources above, we may collect:

Personal Data: Information identifying an individual, such as:
- Cookies
- IP Address
- Name
- Phone number
Browsing Behavior Data: Non-identifiable information such as browser type, domain, visited websites, timestamps, and referral URLs. We may log your activity for customer support purposes via applications.
Cookies: Data placed on your computer by web servers, used to enhance website navigation. Cookies store or recall User preferences and browsing history unless deleted or blocked by the User. Cookies help provide a smoother navigation experience.

3. Sources of Personal Data

3.1 User Data

We collect data in the following scenarios:

When you provide feedback or submit a complaint.
When you submit personal information for any reason.

3.2 Device Data

When using our website, we automatically collect data such as:

Browser specifications, IP addresses, operating systems, and unique device identifiers (e.g., Apple IDFA or Android Advertising ID).
Internet details and transaction activities on the website.

3.3 Opting Out

Users may opt out of data collection at any time by notifying our data protection team in writing. However, withdrawal of consent may impact the services provided.

4. Use of Cookies and Other Services

Our website uses cookies to:

Remember visit preferences
Provide a better user experience
Distinguish browsing behaviors

Cookies allow for easier navigation and enhance online experiences. Third-party analytics services like Google Analytics may process this data on our behalf. Users can manage cookie settings via browser preferences.

4.1 Cookie Management

Steps to remove cookies from:

Google Chrome: Settings > Advanced > Privacy > Site Settings > Cookies > Remove All.
Firefox: Options > Privacy & Security > Clear Recent History.
Internet Explorer: Tools > Safety > Delete Browsing History > Cookies > Delete.

5. Disclosure of Personal Data

We do not share or sell personal information to third parties. Data may be disclosed only:

Upon User request and consent.
To comply with legal requirements.

6. Processing of Personal Data

We process personal data to:

Identify and verify Users.
Ensure security and prevent unauthorized access.
Communicate via calls, messages, or emails for service purposes.
Comply with legal obligations.
Conduct website audits and statistical research.

7. Data Retention

7.1 Retention Duration

We retain User data as necessary for business or legal purposes, typically for 2 years after account closure.

7.2 Security

We continuously improve security technologies to protect User data.

8. Third-Party Data Collection

We use Google Analytics to analyze User behavior. Data generated by cookies may be processed on servers outside Thailand, such as in the United States.

9. Data Transfers

Personal data may be transferred, stored, or processed outside the country, primarily in Singapore, under applicable data protection laws.

10. Minors

Minors under Thai law must obtain parental or guardian consent before registering. By registering, the website assumes such consent has been obtained.

11. User Rights

Under the PDPA, Users have the following rights:

Withdraw consent at any time.
Access their personal data and request copies.
Request corrections to inaccurate or incomplete data.
Request deletion or suspension of data processing.
Object to data processing for marketing or other specific purposes.

12. Contact Information

If you have concerns or wish to exercise your data protection rights, contact us at: Email: contact@webfaster.online

13. Policy Updates

We reserve the right to amend this Privacy Policy at any time. Changes will take effect upon being published on the website.

Last updated: May 1, 2021

แท็ก : omnichannel

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